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FREQUENTLY ASKED QUESTIONS
Find answers to the most common questions about our laser machines, applications, and services. Whether you need technical details, usage tips, or support information, our FAQ section is here to help you make informed decisions quickly and confidently.
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FAQs About Laser Cutting Machines
Bogong Laser’s cutting machines support a wide range of materials, including acrylic, glass, leather, metal, paper, plastic, wood, and sheet metal.
Fiber laser cutting machines can effectively cut a variety of metals, including stainless steel, carbon steel, aluminum, brass, copper, and alloys.
The maximum thickness depends on the power of the laser. We have cutting sheet which show cutting capacity of power including 2000w 3000w 6000w 12000w 20000w 30000w 40000w etc.
Required maintenance includes regular cleaning of the lens, checking the cooling system, inspecting mirrors, and ensuring proper alignment of the machine. Routine inspections are recommended to keep the machine in optimal condition.
Fiber laser cutting machines more than 3KW typically require a three-phase power supply, with specific voltage and current ratings depending on the model and laser power.
Yes, fiber laser cutting machines can easily be integrated into automated production lines, including material handling and robotic systems, to enhance efficiency.
Comprehensive training is provided, covering machine operation, maintenance, and safety protocols to ensure operators are well-prepared.
After the warranty period, we offer extended service plans and support options for maintenance and repairs, ensuring continued assistance.
Typically, the manufacturing and delivery process takes 2 to 8 weeks, depending on the specific model and customization.
We accept various payment methods, including T/T (bank transfer), and other secure payment options determined during the ordering process.
We use high-quality fiber laser sources from reputable manufacturers like IPG, Raycus, Max, ensuring reliable performance and longevity.

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FAQs About Laser Cleaning Machines
A laser cleaning machine is used to remove contaminants such as rust, paint, oil, dirt, and other impurities from various surfaces without damaging the underlying material.
A laser cleaning machine emits high-intensity laser beams that are absorbed by contaminants on a surface. The energy from the laser causes the contaminants to evaporate or be disrupted, allowing for efficient cleaning.
Laser cleaning is often more effective and efficient than traditional methods such as sandblasting or chemical cleaning, as it removes contaminants without physical contact and minimizes damage to the underlying material.
Laser cleaning is often more effective and efficient than traditional methods such as sandblasting or chemical cleaning, as it removes contaminants without physical contact and minimizes damage to the underlying material.
Yes, safety concerns include risks from laser exposure, which can cause eye damage and skin burns. Proper protective gear, including safety goggles, and following safety protocols are essential.
Maintenance typically includes regular cleaning of laser lenses, checking cooling systems if your laser cleaning machine with water chiller, and conducting routine inspections to ensure all components are functioning properly.
100W 200W 300W Pulse Laser cleaning machines typically require a 220V/110V Single Power supply, 500W 1000W 2000W Pulse laser cleaner need three-phase 380V power supply, with specific voltage and amperage based on the model. 1000w 2000w CW Laser cleaner need 220V Single power supply, 3000W 6000W CW Laser cleaner need 3 Phase 380V Power supply.
Consider factors such as the types of surfaces to be cleaned, the level of contamination, required cleaning speed, and available power supply when selecting a machine.
We provide comprehensive training for operators, covering machine operation, maintenance procedures, and safety protocols to ensure safe and effective usage.
After the warranty period, we offer extended service plans and support to help maintain and troubleshoot your machine.
The typical lead time for manufacturing and delivery is 7-10 working days for standard machine, others depending on the specific model and customizations requested.
We accept various payment options, including T/T (bank transfer), and other secure payment methods.
Our laser cleaning machines utilize high-quality laser sources from reputable manufacturers like Raycus or JPT MOPA Laser to ensure reliability and performance.
Yes, we handle shipping and delivery to your specified address, ensuring proper logistics.
Yes
FAQs About Laser Engraving Machines
Our machines can engrave a variety of materials including metals, wood, plastics, glass, leather, and ceramics.
Yes, engraving depth and style can be precisely controlled to achieve effects ranging from shallow markings to deep engravings.
Regular cleaning of the lens, mirrors, and work area is recommended along with periodic calibration to ensure optimal performance.
Yes, laser engravings are permanent, resistant to wear, fading, and environmental damage.
FAQs About Laser Welding Machines
Laser welding is a welding process that uses a high-powered laser beam to melt and join materials, typically metals, creating a strong bond with minimal distortion and heat-affected zones.
Laser welding machines can weld a wide range of materials, including stainless steel, carbon steel, aluminum, copper, and other alloys
Advantages include higher precision, reduced heat input, minimal distortion, the ability to weld thin materials, and faster processing speeds, leading to shorter cycle times.
Use appropriate safety gear, including protective goggles, gloves, and aprons. Ensure proper ventilation, follow safety protocols, and be aware of the location of emergency stop buttons.
Regular maintenance includes cleaning the optics, checking the cooling system, inspecting cables and connections, and ensuring proper calibration and alignment.
Yes, many laser welding machines can be integrated into automated production lines for increased efficiency and consistency through robotics and other automation technologies.
Replacement parts can be obtained from us, or you can purchase from laser head manufacturer. It’s important to use genuine parts to ensure compatibility and performance.
We provide comprehensive training that includes machine operation, maintenance procedures, safety practices, and troubleshooting techniques to ensure effective use of the equipment.
The lead time for production and delivery is typically 5-10 working days for standard machine. Others depending on the specific model and any customization requested.
We accept various payment methods including T/T (bank transfer), and other secure options based on customer preferences.
Raycus, Max Laser source available. IPG optional.
FAQs About Laser Marking Machines
Our machines can mark on metals, plastics, glass, leather, wood, and more, providing clear, permanent markings.
Yes, laser markings are generally permanent and resistant to wear, fading, and environmental influences, ensuring longevity.
Laser marking machines can create various types of markings, including text, logos, barcodes, QR codes, serial numbers, and intricate designs.
We provide tutorial and manual to help you learning how to running laser machine and software, also our guys who speak english can guide you one by one.
Always wear appropriate safety goggles, ensure proper ventilation, and follow safety protocols. Be aware of the laser’s operational area and use protective shields if necessary.
Regular maintenance includes cleaning the lenses, checking the alignment, inspecting cooling systems if have water chiller, and software updates to ensure optimal performance.
Laser marking can be done on cylinder surface with rotary device.
EZCAD Software, It may support common file formats like DXF, AI, and PLT.
We typically offer a warranty two years, along with technical support and access to replacement parts during the warranty period.
After the warranty period, extended service plans and support options are available for maintenance and repairs.
The lead time for production and delivery usually ranges from 5-7 Working days, contact with BOGONG team to ask if there have machine in stock.
Yes, we provide instructional videos demonstrating the operation of the laser marking machine, including setup, operation, and maintenance procedures.
To place an order, you can contact our sales team to discuss your requirements, receive a quotation, and finalize the order details. We’ll guide you through the process.
Contact Us to Help You Choose the Laser Machine:
Whether you are interested in our Laser Cutting Machines, Laser Marking Machines, Laser Engraving Machines, Laser Cleaning Machines, or Laser Welding Machines, our team at Bogong Laser is here to provide professional consultation and tailored solutions. Get in touch today to discuss your specific laser machine requirements and receive expert support from Bogong Laser.